Familytreenow
20K
CLAIMED LOSSES
83
TOTAL REVIEWS
49.6K
PAGE VIEWS
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerRe: Opt Out
Re: 2nd opt out request. Dear Sir/Madam, My name is Daniel Nmemah, I prepared this request to remove personally identifiable information about me. To prevent identity theft, stalker issue and physical harm, I ask you to remove: 1)The following webpage from your website 2)The following personally identifiable information about me from your websites databaseFirst nameMiddle nameLast nameAliases and AKAsAgeDate of BirthPhone number Thank you for respecting my privacy and honoring my choices regarding my personally identifiable information. I would appreciate confirmation letter from you regarding this request. Sincerely Daniel Nmemah 9/30/20
ID
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCan not opt out
I keep getting access denied. Unable to opt out. Please help! Need more information! They are not reliable and have poor ratings.
ID
Preferred solution
Be able to opt myself and husband out.
New Reviewer
Letter
Hi my name is Theresa Moore I look trying to find my family on my mother side and father family's I don't know how is my mother side family or my dad side family
User's recommendation: to find my family.
ID
Preferred solution
i lLooking for my Familys
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerComplaint
Manager is Rude - no respect for paying customers or her staff
ID
Location
Far Rockaway, New York
REMOVAL OF MY INFO
PLEASE REMOVE MY NAME ON YOUR UNDER DANIELLE MURPHY
ID
Location
Orangevale, California
REMOVAL OF MY INFO
HI!! MY NAME STILL SHOWING ON YOUR WEBSITE UNDER THE NAME DANIELLE MURPHY.PLEASE REMOVE ASAP FOR MY PRIVACY.
ID
Location
Orangevale, California
New Reviewer
Hi everyone. Hopefully what I write here will save you some time and aggravation. I tried manually removing my private information from this stupid familytreenow site, and it would not let me because it could not "locate" the information that it was showing about me....
View full review
ID
Service
Familytreenow Public Record
Cons
- Cant opt out
- Personal info disclosed
- Personal information being on the net
Preferred solution
Apology
Somehow I got kicked off the site in the middle of building an extensive family tree
I must have hit the wrong button because the site kicked me off and would not let me re-enter.
User's recommendation: I would not recommend.
ID
Location
London, England
It's impossible to remove info
The opt out form is a continuous loop that goes nowhere. It does have another form that I did not fill out because I didn't want to give them even more information. This website should be shut down.
ID
Cons
- Privacy invasion
Reason of review
Access/ activation issues
Preferred solution
Make it possible for people to OPT OUT
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Terrible
Contact numbers are no good. I want to delete my account but can not find a way to do it.
ID
Location
Lewisville, Texas
Reason of review
Poor customer service
Preferred solution
Delete my account and information.
Invasion of privacy
Opt out of family tree is almost impossible. Tried to do it, just went round and round in circles. forced me to trace, retrace, trace again, my information but never got me to the opt out page. They make is so difficult so you will give up. This thing should be outlawed.The right to privacy refers to the concept that one's personal information is protected from public scrutiny. U.S. Justice Louis Brandeis called it the right to be left alone. This site is not legal as claimed, it is strictly an outright and obvious violation of American principals. However, we have not a single representative who will stand up for the American people.
ID
Product
Familytreenow Website
Cons
- Cant opt out
- Invasion of privacy
Reason of review
Poor customer service
Preferred solution
remove me from your site of provide me with detailed, detailed, procedure to remove meyself.
New Reviewer
Need to install latest version of Family Tree on New Computer
I have been trying to contact someone to get latest version of Family Tree program installed on my new computer. My old computer has Family Tree Maker 2012. Need to transfer data to my new computer before I loose everything. Please contact me. I have no idea how to contact you. Albert R. Mireles Cell: 832-651-**** Email: amireles002@***.net Usually work Mon-Fri 5:30 am to 7:00 pm How can we get in touch. You can call me any time of day. Even when I'm working. Thanks, Albert
ID
Pros
- Program and want to install it on my new computer
Reason of review
Can get a hold of you
Preferred solution
Get in contact with me and help me transfer data from Old Computer to New Computer
New Reviewer
Terrible
Tried to op out of all my details and the process was excruciating. Just confirms that some social media information is shared without the person's consent....possibly a legal case which I should bring up with my husband who is a partner in a leading NYC law firm. So to not cause you trouble, please delete all information on Elizabeth H. Flinn, NYC -- you have only one. Thanks.
ID
Reason of review
Bad quality
Remove my info all of it. Bcuz it was not my permit for this.
I’m not allow them to put my name info all those personal address to etc and I looked at it. They are wrong info there. Where can I get their phone number to alive this. I need my name and all info need to remove this right now. This company is not good pfft. Bye
ID
Location
Florahome, Florida
Reason of review
Bad quality
JUST ANOTHER NO MORALS COMPANY
These people aren't interested in helping you find your ancestry. They're only interested in retrieving information and Blasting it on the internet to show everybody. It's j
ust another company that has no morals in this United States of America that we live in now. Don't use this site if you don't want all your information out on the internet of your entire family.
ust another company that has no morals in this United States of America that we live in now. Don't use this site if you don't want all your information out on the internet of your entire family.
1 comment
ID
Product
Familytreenow Website
Reason of review
Bad quality
False information
This should be illegal and punished
ID
Reason of review
Not as described/ advertised
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I LIKE FamilyTreeNow. I don't mind using their form to contact them.
I just think they need to check their Captcha or ReCaptcha. As far as I can tell, it is IMPOSSIBLE to successfully send a message. I sat and attempted the captcha for NEARLY an HOUR, just to see...
I guess they just don't want feedback. Oh, well...