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Can not opt out

1.0
I keep getting access denied. Unable to opt out. Please help! Need more information! They are not reliable and have poor ratings.
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#2574864 Review #2574864 is a subjective opinion of poster.
Preferred solution
Be able to opt myself and husband out.

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Verified Reviewer New Reviewer

Letter

Hi my name is Theresa Moore I look trying to find my family on my mother side and father family's I don't know how is my mother side family or my dad side family

User's recommendation: to find my family.

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#2501465 Review #2501465 is a subjective opinion of poster.
Preferred solution
i lLooking for my Familys

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Verified Reviewer New Reviewer

Re: Opt Out

Re: 2nd opt out request. Dear Sir/Madam, My name is Daniel Nmemah, I prepared this request to remove personally identifiable information about me. To prevent identity theft, stalker issue and physical harm, I ask you to remove: 1)The following webpage from your website 2)The following personally identifiable information about me from your websites databaseFirst nameMiddle nameLast nameAliases and AKAsAgeDate of BirthPhone number Thank you for respecting my privacy and honoring my choices regarding my personally identifiable information. I would appreciate confirmation letter from you regarding this request. Sincerely Daniel Nmemah 9/30/20
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#2200883 Review #2200883 is a subjective opinion of poster.

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Complaint

Manager is Rude - no respect for paying customers or her staff
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#2132722 Review #2132722 is a subjective opinion of poster.
Location
Far Rockaway, New York

REMOVAL OF MY INFO

PLEASE REMOVE MY NAME ON YOUR UNDER DANIELLE MURPHY
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#2044301 Review #2044301 is a subjective opinion of poster.
Location
Orangevale, California

REMOVAL OF MY INFO

HI!! MY NAME STILL SHOWING ON YOUR WEBSITE UNDER THE NAME DANIELLE MURPHY.PLEASE REMOVE ASAP FOR MY PRIVACY.
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#2044296 Review #2044296 is a subjective opinion of poster.
Location
Orangevale, California
New Reviewer

Advice for anyone who's pissed at this site

1.0
Hi everyone. Hopefully what I write here will save you some time and aggravation. I tried manually removing my private information from this stupid familytreenow site, and it would not let me because it could not "locate" the information that it was showing about me. Ridiculous. So I emailed them and politely requested they remove my information. I received no response. So I emailed them again, with the same request. No response. Then a third time I emailed them. No response. I gave up for a while. Then suddenly I had an idea; why not file a complaint with the Better Business Bureau (which gives them a richly-deserved rating of "F"!). Lo and behold, the BBB intervened and resolved this problem within 48 hours. So I would encourage all of you: don't fret, and don't waste your time contacting familytreenow. Just go directly to the BBB (https://www.bbb.org/consumer-complaints/file-a-complaint/get-started) and file a complaint. It works!I
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#2037605 Review #2037605 is a subjective opinion of poster.
Cons
  • Cant opt out
  • Personal info disclosed
  • Disclosure of personal contact details
Preferred solution
Apology

Somehow I got kicked off the site in the middle of building an extensive family tree

1.0
I must have hit the wrong button because the site kicked me off and would not let me re-enter.

User's recommendation: I would not recommend.

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#1896821 Review #1896821 is a subjective opinion of poster.
Location
London, England

It's impossible to remove info

1.0